Lourdes Luna

● Developed and executed comprehensive sales strategies tailored to the Latin American automotive aftermarket market. ● Managed and nurtured relationships with distributors across the region, ensuring alignment with corporate goals and sales targets. ● Led market research and competitive analysis to identify trends, opportunities, and potential areas for growth. ● Coordinated promotional campaigns, trade shows, and business events to increase brand visibility. ● Collaborated with cross-functional teams to optimize product offerings, pricing strategies, and customer service approaches. ● Played a key role in the expansion of HL Mando’s market share in Latin America, driving revenue growth and brand recognition.

● Led the management and organization of customer data within the Tourism and Innovation department. ● Coordinated customer inquiries, ensuring timely and efficient information processing. ● Assisted in the development of innovative strategies to improve customer experience and service delivery. ● Provided regular reporting on customer feedback and service performance.

● Responsible for overseeing the entire process of creating corporations in various jurisdictions, ensuring compliance with local laws and regulations. ● Prepared and filed all necessary legal documentation for entity formation. ● Worked closely with clients to facilitate the creation of new entities, advising them on the most suitable jurisdiction and corporate structure. ● Coordinated with regulatory bodies and other stakeholders to ensure a smooth and efficient registration process for new companies. ● Managed corporate governance tasks, including compliance with regulatory requirements and preparation of corporate documents. ● Supported marketing campaigns, including social media and digital marketing efforts, leading to increased brand visibility. ● Managed the scheduling of meetings, events, and travel arrangements for the executive team. ● Coordinated with the sales department to optimize promotional material and product information. ● Assisted in preparing market reports and analysis to help the marketing team meet business objectives.

● Assisted in the coordination and documentation of import/export logistics. ● Worked closely with customs to ensure timely processing of shipments. ● Managed inventory and ensured proper documentation was maintained for all imported and exported goods. ● Supported the senior logistics team in managing vendor relationships and negotiating pricing.