Ligia Elena Hou Lou
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Dynamic professional with 19+ years of experience leading large-scale projects and driving continuous process
improvements across infrastructure, supply chain, telecom, and IT systems. Recognized as a Customer Experience expert, Portfolio Project Manager, and Certified Scrum Master, with a proven ability to deliver high-impact initiatives.
• Successfully managed complex, high-visibility projects in collaboration with cross-functional teams and Subject Matter Experts.
• Skilled at building strong stakeholder relationships, fostering collaboration, and driving team performance.
• Strong “act and do” mindset with integrity, resilience, and a commitment to innovation and organizational transformation.
• Exceptional communicator, adept at bridging technical and business perspectives to align executives, stakeholders, and project teams.
