Jaquelin Guevara de Gupta

Overall 5 years of Professional experience in Customer Service, Tourism and Reporting domains with strong knowledge of office management system and procedures.
B/1400 / mes

Acerca del candidato

 

Panama Tourism Authority (ATP) | Communication Executive – Panama 2011– 2015
Key responsibilities:
• Work closely with ATP’s European PR, promoting Panama as a worldwide
tourist destination.
• Create itineraries and arrange tours according to specific markets.
• Create and develop communication with international media and local suppliers to
ensure smooth operation.
• Attend meetings with Chief, keep minutes and follows up with the responsible team
to ensure achievements.
• Manage Fam Trips and Press Trips.

• Help to coordinate yearly plan and budget for Fam trip and Press trips (Agenda, air tickets, lodging, meals, tours, and others)
• Maintain electronic and paper records of each Fam and Press Trip, making sure information and data is well organized and accessible.
• Visit Hotel and suppliers to secure our guest satisfaction.
• Prepare reports, materials, and kits for international events.
• Elaborate executive summaries and monthly reports.

Ubicación

Educación

H
Hotel and Tourism Management 2010
University Center Cesar Ritz
L
Licenciatura en Turismo Geográfico Ecológico 2007
Universidad de Panamá

Trabajo & Experiencia

C
Communication Executive 04/2011 - 06/2015
Autoridad de Turismo De Panamá

Panama Tourism Authority (ATP) | Communication Executive - Panama 2011– 2015 Key responsibilities: • Work closely with ATP’s European PR, promoting Panama as a worldwide tourist destination. • Create itineraries and arrange tours according to specific markets. • Create and develop communication with international media and local suppliers to ensure smooth operation. • Attend meetings with Chief, keep minutes and follows up with the responsible team to ensure achievements. • Manage Fam Trips and Press Trips. • Help to coordinate yearly plan and budget for Fam trip and Press trips (Agenda, air tickets, lodging, meals, tours, and others) • Maintain electronic and paper records of each Fam and Press Trip, making sure information and data is well organized and accessible. • Visit Hotel and suppliers to secure our guest satisfaction. • Prepare reports, materials, and kits for international events. • Elaborate executive summaries and monthly reports

F
Food and beverage Assistant 06/2010 - 12/2010
Le Palais Orientale

Le Palais Oriental | Food and Beverage - Switzerland 2010/06– 2010/12 Key responsibilities: Provide personalized Food and Beverage service to guests as per standards service. Communicated and built strong relationships with customers. At Service • Setting up tables • Taking order and advising customers • Issuing invoice • Preparation of Banquet Hall for special events. At the buffet • Setting up the buffet • Stock organization and control. • Preparation of desserts. • Delivery of all drinks including teas and coffees. • Banquet setting for special events.

Cursos & Talleres

E
English language 2008