Heriberto Emilio Ledezma Salvatierra

Spanish and English Customer Service Representative, providing assistance and resolving issues for both English and Spanish-speaking customers. Managed high volumes of inbound and outbound calls efficiently. Credit Card Specialist: Assisted customers with inquiries about credit card services, payments, and account management. Provided operational support, ensuring seamless service delivery and resolving technical issues.

Asistencia directa a los huepedes durante su estadia. Auditoria Nocturna. Preparación de materiales didácticos. Control de archivo. Captacion de huespedes en el aeropuerto. Recepción de Clientes. Manejo de Conmutador. Asistencia a mesa de entradas. Organización de libro de entrada y salida. Conducción de grupos.