
Carla Thamara Zavala
Acerca del candidato
Trilingual (EN, SP, FR) business process and technology professional with expertise in workflowautomation, process optimization, and digital transformation initiatives. Skilled in teamcoordination, data analysis, KPI tracking, and technology integration. Focused on informationsystems and process management, bridging administrative experience with digital tools toenhance operational efficiency.
Ubicación
Educación
Focus on InformationSystems & Process Management.
Certified English Instructor in the USA
Translation and Interpretation techniques.
Trabajo & Experiencia
● Supervised 3 departments and 200 staff during phase-zero automation projects.● Conducted workflow mapping, process analysis, and KPI monitoring.● Implemented digital tools and automation platforms to streamline operations.● Reduced process duplication and improved efficiency through data-driven insights.
● Delivered digital literacy and technology integration training to students and adultlearners.● Led teams for Robotics Olympiad 2022, applying technology for problem-solving.● Supported workflow optimization in educational programs using digital tools.
● Administrative Assistant, Translator, Interpreter.● Managed document workflows, reporting, and stakeholder communication.● Developed organizational, multitasking, and digital reporting skills.