Ithan Isaac Estribí Castillo
Acerca del candidato
With a solid foundation in Multimodal Logistics and Transportation, as well as Computerized Accounting, I bring a diverse skill set developed through academic training and hands-on experience in roles across various industries. My expertise includes managing administrative operations, coordinating logistics processes, analyzing performance metrics, and providing technical support.
At Petróleos Delta, I honed my skills in logistics coordination, import/export documentation, and accounting tasks such as bank reconciliations. My role at the Municipality of Bugaba strengthened my ability to manage records, prepare reports, and streamline administrative workflows. Currently, at PedidosYa, I focus on evaluating KPIs, resolving operational issues, and optimizing logistics processes, utilizing tools like SAP CRM and ERP platforms.
My education has equipped me with a strong understanding of international trade terms (INCOTERMS), Free Trade Agreements (FTAs), and International Financial Reporting Standards (IFRS). Additionally, I possess advanced proficiency in Microsoft Office, experience with warehouse management systems (WMS), and knowledge of agile and waterfall project management methodologies.
This combination of academic and professional experience has enabled me to excel in logistics, operations, and administrative roles, with a proven ability to adapt, solve problems, and drive efficiency in complex environments.
Ubicación
Educación
This degree provided comprehensive training in managing and optimizing logistics and transportation systems across various modes, focusing on supply chain efficiency and international trade. Key areas of expertise include freight coordination, customs regulations, inventory management, and transportation planning. The program also covered critical concepts such as INCOTERMS, Free Trade Agreements (FTAs), and sustainable logistics practices. Additionally, I developed analytical and problem-solving skills, gaining hands-on experience with tools like ERP systems and WMS (Warehouse Management Systems). This education prepared me to excel in logistics operations, process optimization, and strategic decision-making in globalized and dynamic environments.
This program provided a strong foundation in informatics and accounting principles, with a focus on integrating technology into financial management. Key areas of study included computerized bookkeeping, data entry, report generation, database management, and the use of accounting software to maintain financial records efficiently. Additionally, the program offered training in basic programming, spreadsheet analysis, and business software applications, enhancing technical proficiency and problem-solving skills. This education equipped me with the knowledge and tools to manage financial data and processes in a digital environment, preparing me for roles that require both technical and analytical capabilities.
This technical program provided me with comprehensive knowledge in planning, managing, and optimizing logistics and transportation systems across multiple modes. Key areas of expertise include supply chain management, freight coordination, customs procedures, and inventory control. The program emphasized practical applications of logistics concepts, including transportation optimization, cost analysis, and warehouse management. I gained a solid understanding of international trade regulations, INCOTERMS, and operational best practices in logistics. Additionally, the program focused on developing problem-solving skills, analytical abilities, and proficiency with industry-standard tools and technologies such as WMS (Warehouse Management Systems) and ERP platforms. This training prepared me to effectively coordinate and manage complex logistics operations in dynamic environments.
Trabajo & Experiencia
In this role, I specialized in managing sensitive documentation for architectural projects, ensuring accuracy, confidentiality, and compliance with regulations. My responsibilities included organizing project records, preparing detailed reports, and coordinating schedules to facilitate smooth communication between departments. I also supported the administrative needs of various architectural initiatives, contributing to their timely and efficient execution. This position honed my organizational skills, attention to detail, and ability to manage critical project documentation effectively.
As a Rider Support Agent at PedidosYa, I analyze key performance indicators (KPIs) to evaluate rider performance, resolve issues, and provide personalized support to ensure efficient operations. My responsibilities include managing tickets, preparing reports, and analyzing data to identify areas for improvement and optimize logistics processes. I also coordinate with various departments to ensure operational continuity and user satisfaction, leveraging tools like SAP CRM and ERP for effective data management.
Managed purchasing, billing, inventory, and supplier relationships while overseeing import/export operations in full compliance with INCOTERMS and IFRS standards. Implemented automation and process improvements to optimize document control, reporting, and team coordination, significantly increasing operational efficiency. Led and supported the Microsoft Dynamics 365 ERP implementation, including system testing, end-user training, and post-rollout adoption. Applied Scrum, Agile, and Design Thinking methodologies to drive cross-functional collaboration, streamline workflows, and enhance overall process performance. Coordinated with internal and external stakeholders to ensure seamless operational execution, accurate financial reporting, and compliance with company policies and regulatory standards.
Lead and oversee IT services and consulting projects, ensuring strategic alignment with organizational goals and optimal resource utilization. Drive project governance by monitoring milestones, identifying improvement opportunities, and implementing workflow optimizations that enhance quality, innovation, and customer satisfaction. Design and maintain advanced performance dashboards leveraging Power BI, SAP, Python, and AI-powered analytics to enable data-driven decision-making and operational transparency. Collaborate with cross-functional and global teams to support effective project planning and execution, embedding best practices from Agile (PMI & IIBA), Six Sigma (White, Yellow, Green, and Black Belt), and Lean methodologies that elevate efficiency and deliver measurable business outcomes.
