Suhelen Carrera
Acerca del candidato
I would like to express my interest in the position. I am an organized, proactive person with skills to work in
team. In addition, I have an academic background in Advertising and Marketing.
with a specialization in Graphic Design, and I have work experience at the
administrative and tourism in the area of customer service, which has allowed me to
Develop decision-making and problem-solving skills
problems in challenging situations.
I have worked in hostels (Lunas Castle Casco Viejo, Posada 1914, Heike Hostal)
as a receptionist and concierge.
Relic Bar, Barco Hundido as a bartender.
Ubicación
Educación
Trabajo & Experiencia
Obtain data from customers to get a thorough understanding of customer requirements and problems. Analyze logs and core files as needed to work towards resolution of customer issues. Work with 3rd party service providers in the process of analyzing and resolving customer issues. Answer live incoming phone calls and respond to e-mails to troubleshoot, manage, collaborate and resolve customer problems related to hardware and software
Agente de servicio al cliente y ventas para Cadena de Hoteles Palace Resorts. Asesorar profesionalmente a los clientes sobre destinos, productos, servicios y tarifas, de modo que se genere confianza y se despierte interés de compra. Gestionar la prestación de servicios y la emisión de la documentación según las condiciones establecidas
