Rodrigo Antonio Brown Ford
Acerca del candidato
RB
RODRIGO BROWN
sodrigob1312@outlook.com
+1 (307) 6194-5500
Panama City, Panama 0000
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through
acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and
relevant information to retain clients
Skills
Call logging
Complaint resolution
Sales closing
Gathering information Brand representation
Customer communications
Experience
Call Center PTY Panama City, Rep. Ot Panamá
Call Center Representative
12/2018-12-2019
Betonline Panama City, Rep. Of Panamá
Jr. Trader of Sportsbook
07/2016-11/2018
Sportsbook: Legendz Sports DISS
Panama City, Rep. Of Panama Stage Manager Nd Call Center Manager
ot Sportsbook 06/2004-05-2013
Education and Training
Board of Education State Of New Jersey GED
10/2955
Pemberton Elementary Pemberton, NJ USA
1st-6th Grade in N/A
Marcus W. Nesccombe Pemberton, NJ USA
7th-8th Grade in NA
Customer relationship
management Providing
customer support
FLUENT IN ENGLISH
INTERMEDIATE IN SPANISH
Account updating
Adhated strictly to all applicable laws and regulations pertaining to customer privacy rights.
Developed effective working relationships with team members acros multiple departments.
Attended regular training sessions on updates and changes swithin the industry or organization
Analyzed market data, sports reports, news on injuries and othet relevant information useful to Risks
Assisted with all aspects of production, including budgeting, scheduling.
and script analysis
Organized rehearsals and performances to ensure that the production ran
smoothly.
Coordinated with other departments to ensure that the technical elements were in place for each performance
Ubicación
Trabajo & Experiencia
Assisted with all aspects of production, including budgeting, scheduling, and script analysis. Organized rehearsals and performances to ensure that the production ran smoothly. Coordinated with other departments to ensure that the technical elements were in place for each performance.
Analyzed market data, sports reports, news on injuries and other relevant information useful to Risks.
Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights. Developed effective working relationships with team members across multiple departments. Attended regular training sessions on updates and changes within the industry or organization
