Leonardo Edwards

Quality Assurance

Acerca del candidato

Joven,enfocado en encontrar soluciones de manera óptima y sencilla, con ganas de  aportar conocimientos y experiencias; además de cumplir con los estándares establecidos por la empresa. Persona proactiva, organizada y responsable, con buenas relaciones interpersonales.

Ubicación

Educación

D
Diploma de secundaria 2009
Evans High School

Trabajo & Experiencia

Q
Quality Assurance, Mayo 2017 - Empleado actualmente
SSG

Customer service agent where we assistant the client that reach us through different channel as voice, email, text or chat and assist with the best of our abilities and tools that we have under the campaign. As a Quality Assurance -- we will make sure that we educate the agent on the areas of opportunities that may be lack from the standard that the client have set out for us to have. Make sure that we are able to compliance with the parameters sets by our clients on each interaction that we are assisting our customers.